Pet Stain & Odors

It begins with our mission…
“to provide you with the most outstanding service experience ever!”
Image is of an ad for the Premier Pet Punch Card, with a very dirty and happy Bulldog

Free with your first appointment of $99.00 or more OR $50 with a $40 for spot cleaning.

Our beloved pets are a part of the family – but they sure can bring their owners and their homes some ugly, smelly problems – Thane, owner of Premier Carpet Cleaning & Restoration, has experienced that first hand with his Dobermans over the years. Don’t let your little darlings spoil even a moment of your life because of an accident. Act quickly and call Premier!
 
Here’s the honest truth about Pet Problems: Timing and chemistry are key elements to be considered.
 
Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then, when it is fresh. Once it dries it turns “alkaline” or to a high pH between 10 to12 on the scale and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish immediately. In the original acid state, urine begins to oxidize and react with the carpet to create a color change, which will become permanent if the urine is not removed immediately. Some of this color change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical change. If left for days or weeks, depending on the fabric or floor type, it will usually change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.
 
The hard truth at that point is either a full or partial replacement as the only option. In such cases, sometimes a donor patch can be removed from inside the back of a closet or another inconspicuous site, and placed in the damaged site.
 
Your Premier Team will provide each of these options in a kind and friendly manner allowing YOU to make the final decisions.

The Premier Process for

URINE TREATMENT

Below are the steps we normally take when working in your home on pet stains and odors.

•  Pull up the Carpet.
•  Remove the affected pad, clean the sub-flooring or concrete, and replace the pad.
•  Clean the back of your carpet & treat with an enzyme.
•  Treat the floor with an enzyme treatment & seal floor with an odor barrier if needed.
•  Install new tack strip (if it were affected by urine.)
•  Re-install Carpet
•  Clean carpet & topically apply enzyme
•  Groom the carpet & treat with a Teflon coating.
•  Place air movers to decrease drying time (if & where needed.)

Is it time to call Your Premier Team? We hope you never have to experience the damage, smell or any other problems from pets, but when you are experiencing those  problems, we are just a single phone call away! Give Thane Caird a call at (928) 607-2422, he is available and will answer 24 hours a day, 7 days a week. Don’t hesitate. Call immediately!

The Premier Process for

URINE TREATMENT

Below are the steps we normally take when working in your home on pet stains and odors.

•  Pull up the Carpet.
 
•  Remove the affected pad, clean the sub-flooring or concrete, and replace the pad.
•  Clean the back of your carpet & treat with an enzyme.
•  Treat the floor with an enzyme treatment & seal floor with an odor barrier if needed.
•  Install new tack strip (if it were affected by urine.)
•  Re-install Carpet
•  Clean carpet & topically apply enzyme
•  Groom the carpet & treat with a Teflon coating.
•  Place air movers to decrease drying time (if & where needed.)

Is it time to call Your Premier Team? We hope you never have to experience the damage, smell or any other problems from pets, but when you are experiencing those  problems, we are just a single phone call away! Give Thane Caird a call at (928) 607-2422, he is available and will answer 24 hours a day, 7 days a week. Don’t hesitate. Call immediately!

Thane’s Tips for

Do-It-Yourself URINE TREATMENT

DIY Urine Removal Tips & Tricks:

GET THE RIGHT TOOLS.

The best tool to have is a small one gallon wet vac or small spot removal machine. A small wet vac can be purchased for under $30.00. We recommend a small machine because the more convenient, the more likely you are to get it out for an accident. I own Doberman Pinchers and I personally keep a Bissel Green Machine (about $90 at Wal-Mart) in my laundry room closet. (From pet clean up to soda  spills or other Oops! – I use it without hesitation.)

GET IT WHILE IT’S FRESH.

If you can get the urine up while it is fresh you will have a Greater Chance of a 100% removal! You simply suck the urine right out of the carpet. You can then apply some of Premiers “Infinite Green ” (or any enzymatic cleaner) and let it sit a few minutes. Then pour a measuring cup of warm water on the spot and suck it out to rinse the carpet a second time. Always dry the carpet as much as possible and never scrub or rub the carpet fibers. This will distort the face fiber and break down the fiber protection and allow for easy staining. If any high pH cleaner is left in the carpet, that spot will act like a dirt magnet – pH cleaners must be rinsed with clean water.

If the urine spot is older than 24 hours, apply an enzyme such as Premier Infinite Green, rinse the carpet with warm water and wet vac. Then you can mix 1 part white distilled vinegar with 2 parts water and apply it to the spot, rinse with warm water, and wet vac. Do not use the vinegar on fresh spots as the acid from the vinegar will not counter the acid from fresh urine (vinegar is a mild acid itself). The vinegar works best after 24 hours when the urine has become alkaline.

THE BEST CLEANING AGENTS FOR URINE:

Enzymes are the best cleaning agent for urine, vomit and feces. An enzyme is the only cleaning agent that actually eats up the bad bacteria (which is a protein) and continues to work after you’re done cleaning. For the best results use an enzyme spotter after you have rinsed the carpet, especially if the spot is not a fresh one. We recommend our Premier Pet Advantage Infinite Green (or using Nature’s Miracle, which can be purchased at any local pet store). Naturally we must use the disclaimer… “Always read the directions and test an inconspicuous spot before any use of any product!”

PRODUCTS TO AVOID WHEN CLEANING URINE:

Try to stay away from products with high pH such as ammonia, Resolve, Oxyclean or chemical oxygen-bleaches. These products will leave the carpet with a residue and in a high pH state, which will enable the carpet to attract dirt like a magnet. In some instances the use of the wrong product can cause the urine stain to be permanent. Please call Me (Thane Caird) at 928-607-2422 if you are not sure about a product you may want to try. I don’t charge for phone call advice!
 
Remember, in order to remove all of the odor, all of the alkaline salt deposits that the urine leaves behind must be completely removed. This can be quite extensive and time consuming at home, but Premier has the POWER in our machines. Our techniques work head and shoulders above anything anyone (even me) can do at home. In worse cases, all of the following steps will be undertaken, but when damage is not so bad a few steps may be left out.

Thane’s Tips for

Do-It-Yourself URINE TREATMENT

DIY Urine Removal Tips & Tricks:

GET THE RIGHT TOOLS.

The best tool to have is a small one gallon wet vac or small spot removal machine. A small wet vac can be purchased for under $30.00. We recommend a small machine because the more convenient, the more likely you are to get it out for an accident. I own Doberman Pinchers and I personally keep a Bissel Green Machine (about $90 at Wal-Mart) in my laundry room closet. (From pet clean up to soda  spills or other Oops! – I use it without hesitation.)

GET IT WHILE IT’S FRESH.

If you can get the urine up while it is fresh you will have a Greater Chance of a 100% removal! You simply suck the urine right out of the carpet. You can then apply some of Premiers “Infinite Green ” (or any enzymatic cleaner) and let it sit a few minutes. Then pour a measuring cup of warm water on the spot and suck it out to rinse the carpet a second time. Always dry the carpet as much as possible and never scrub or rub the carpet fibers. This will distort the face fiber and break down the fiber protection and allow for easy staining. If any high pH cleaner is left in the carpet, that spot will act like a dirt magnet – pH cleaners must be rinsed with clean water.

If the urine spot is older than 24 hours, apply an enzyme such as Premier Infinite Green, rinse the carpet with warm water and wet vac. Then you can mix 1 part white distilled vinegar with 2 parts water and apply it to the spot, rinse with warm water, and wet vac. Do not use the vinegar on fresh spots as the acid from the vinegar will not counter the acid from fresh urine (vinegar is a mild acid itself). The vinegar works best after 24 hours when the urine has become alkaline.

THE BEST CLEANING AGENTS FOR URINE:

Enzymes are the best cleaning agent for urine, vomit and feces. An enzyme is the only cleaning agent that actually eats up the bad bacteria (which is a protein) and continues to work after you’re done cleaning. For the best results use an enzyme spotter after you have rinsed the carpet, especially if the spot is not a fresh one. We recommend our Premier Pet Advantage Infinite Green (or using Nature’s Miracle, which can be purchased at any local pet store). Naturally we must use the disclaimer… “Always read the directions and test an inconspicuous spot before any use of any product!”

PRODUCTS TO AVOID WHEN CLEANING URINE:

Try to stay away from products with high pH such as ammonia, Resolve, Oxyclean or chemical oxygen-bleaches. These products will leave the carpet with a residue and in a high pH state, which will enable the carpet to attract dirt like a magnet. In some instances the use of the wrong product can cause the urine stain to be permanent. Please call Me (Thane Caird) at 928-607-2422 if you are not sure about a product you may want to try. I don’t charge for phone call advice!
 
Remember, in order to remove all of the odor, all of the alkaline salt deposits that the urine leaves behind must be completely removed. This can be quite extensive and time consuming at home, but Premier has the POWER in our machines. Our techniques work head and shoulders above anything anyone (even me) can do at home. In worse cases, all of the following steps will be undertaken, but when damage is not so bad a few steps may be left out.

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Of Professionals

ON large commercial cleanings, we send in a whole TEAM of trained & IICRC certified professionals in order to get a high-quality cleaning job done fast.

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